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Danbury
Stamford

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COVID recovery safety first

Dr. Wong & Associates ReOpening & Offering Appointments!

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:

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An Expectations Checklist—For All of Us

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Patient Expectations

  • ALL patient encounters will be by appointment. Walk-ins will not be allowed.
  • All patients must complete a COVID-19 questionnaire BEFORE arrival at the practice via the link that is sent to them via text
  • No paperwork – appointments now require pre-registration on our website.
  • We ask that you arrive at your appointment alone unless you are a minor and require adult supervision then we will allow one caregiver inside with the child.
  • Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time
  • We ask that upon entering our clinic, that you immediately wash your hands with soap and water or hand sanitizer
  • Anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, you can purchase one at the front door.
  • We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing
  • Staff will not shake hands with any of our patients. Please don’t take it personally. 🙂
  • We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
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Steps Our Practice is Taking

  • Appointment times will be spaced further apart to ensure social distancing.
  • Hand sanitation stations are available at the entrance and throughout the practice
  • All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE) including gloves, masks and face-shields
  • Curbside Waiting room- Patients will notify the office when outside and staff will coordinate patients coming into office.
  • Each pre-testing and examination rooms are disinfected after every patient exam, including all surfaces, instrumentation, door handles, and equipment.
  • We will be disinfecting all frames after a patient has to contact with them.
  • Regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
  • Limiting the number of patients in the office or any area at one time
  • The exam room and pretesting instruments will be disinfected after every patient.
  • We will be aware of common “touchpoints” within the clinic such as doorknobs, counters, keyboard, phones, credit card machines, pens, etc… and will be disinfecting these as often as possible
  • All reading material has been removed from the waiting area.
  • Pens will be sanitized after each use by a patient.
  • No signatures on credit card receipts – touchless transactions when possible.
  • Deep cleaning at the end of each day.
  • Discussions with doctors and staff will be kept to a minimum. Follow up phone calls or telehealth video conferencing will be used FOR ALL office visits unless in the office is approved by a doctor

Oculista Stamford CT

Oculista Danbury CT

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New Stamford hours: Monday-Friday 11am-6:30pm, Saturdays 11am-6pm, closed on Sundays.
New Danbury hours: Monday-Friday 11am -6:30pm, Saturdays 11am-6pm, Sundays 12pm-5pm.

New Office Policies Due to the limited number of appointments we can offer at this time during Connecticut’s first phase of re-opening, our office will require a credit card number on file to book an appointment. If you do not show and do not cancel or reschedule 24 hours in advance your card will be charged. Please also be aware that during phase one we will be requiring a digital retinal image to screen the health of each patient’s eyes. To see our COVID-19 practice protocol, please click here.